How Morale Changes as a Startup Grows
November 05 | David Niu | Comments (0)
When we think about startup cultures, we imagine ping pong tables, kegerators, and Nerf guns. More importantly, we envision an esprit de corps that drives employees to happily burn the midnight oil to build the next big thing. However, this startup cultural utopia invariably hits a rough patch for about 70% of startups in years three to four, regardless of how happy the team was before. We call this the “cultural chasm.”
Should CEOs Respond When Employees Complain About Them Online?
November 05 | Sarah Clayton | Comments (0)
Many leaders expect to be challenged by employees in the privacy of their offices, but there are greater risks when it happens online, in public. Others may pile on, a CEO’s response may be taken out of context, and comments may live on in perpetuity. A CEO’s personal reputation, which is one of a company’s most valuable assets, may be at stake.
Why the Millions We Spend on Employee Engagement Buy Us So Little
November 05 | Jacob Morgan | Comments (0)
Organizations are spending hundreds of millions of dollars on employee engagement programs, yet their scores on engagement surveys remain abysmally low. How is that possible? Because most initiatives amount to an adrenaline shot. A perk is introduced to boost scores, but over time the effect wears off and scores go back down. Another perk is introduced, and scores go back up — and then they fall again. The more this cycle repeats itself, the more it feels like manipulation.
Why COOs Should Think Like Behavioral Economists
November 05 | Geoff Donaker | Comments (0)
When Yelp was a startup with just 15 employees, the office manager began to stock the kitchen with drinks and snacks to get everyone through the long afternoons. Juice, water, fruit, chips, and as much candy as could be stuffed into the small kitchen drawer. Being at work was like being, well, a kid in a candy shop: a bottomless supply of Snickers, Twix, 3 Musketeers, M&M’s, Almond Joys — the list goes on.
Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do
November 01 | Alison Reynolds | Comments (0)
When you embark on a new strategic journey to sustain and grow your organization in an uncertain world, what do you prioritize? If you’re like most of the leaders we know, you start with organizational structure and processes. This would be a mistake.
28 Years of Stock Market Data Shows a Link Between Employee Satisfaction and Long-Term Value
October 29 | Alex Edmans | Comments (0)
Does employee satisfaction improve firm value? The answer to this question is not obvious. While it seems natural that satisfaction will facilitate worker recruitment, retention, and motivation, investing it is costly. So the question is, do the benefits outweigh the costs?
How to Capture Value from Collaboration, Especially If You’re Skeptical About It
October 29 | Heidi K. Gardner, Assistant Professor, Business Administration , Harvard Business School | Comments (0)
Many of us recognize intellectually that we need others’ knowledge to solve big problems, yet we still lack the motivation to collaborate.