11 Jul. 2017 | Comments (0)
How U.S. Health Care Got Safer by Focusing on the Patient Experience
Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. In the years since, “performance” has become more complex, now including dozens or even hundreds of quality measures.
08 Oct. 2015 | Comments (0)
Turning Value-Based Health Care into a Real Business Model
The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures.
23 Dec. 2013 | Comments (0)
Social Capital Is as Important as Financial Capital in Health Care
For a discipline so fundamentally altruistic, health care is oddly dysfunctional around relationships. That’s changing fast, of course, as providers are finding that cooperation is as critical to caregiving as cutting edge tests and therapeutics.
06 Dec. 2012 | Comments (0)
Disruptive Innovation Comes to Health Care
For me and many other physicians, reading "Will Disruptive Innovations Cure Health Care" by Clayton Christensen, Richard Bohmer, and John Kenagy in the September-October 2000 issue of Harvard Business Review was like having a light turned on.