07 Dec. 2017 | Comments (0)
Yes, You Can Make Office Politics Less Toxic
I once served on the board of a nonprofit with a group of men and women I deeply admired. Board meetings were an uninterrupted joy. Even lengthy conference calls were opportunities for spontaneous sharing, personal connection, and productive problem-solving. It was Camelot. Until it wasn’t.
23 Nov. 2017 | Comments (0)
A Study of 1,100 Employees Found That Remote Workers Feel Shunned and Left Out
When it comes to virtual teams, if you’re out of sight, you’re also out of mind. While more and more people are working remotely, our recent study suggests that unless we take extra measures to build trust and connection with colleagues, we pay dearly for doing so.
28 Sep. 2017 | Comments (0)
Great Storytelling Connects Employees to Their Work
Fortunately, there is a lot a leader can do to help employees feel a deeper sense of motivation (and resultant satisfaction) in their work. And the first place to begin is with connection.
25 Jul. 2017 | Comments (0)
When to Solve Your Team’s Problems, and When to Let Them Sort It Out
If you’re an effective manager, escalations should be aberrations that you accept rarely and thoughtfully. Here are some questions to ask yourself and principles to follow to make sure you’re not stepping in when you shouldn’t.
26 Jun. 2017 | Comments (0)
What to Do When You Inherit a Team That Isn’t Working Hard Enough
Most new managers quickly see things they’d like to change. New leaders are advised to take some time to listen and appreciate what is, rather than make their own mark at the risk of appearing self-centered or authoritarian. But what should you do when the need for change is profound and urgent? How can you minimize resistance while honoring your fundamental duty?
28 Sep. 2015 | Comments (0)
Are You Sure You Want to Be a Manager?
I’ve sat with many recently promoted leaders over the years, some who wondered what they had gotten themselves into. I’ve likewise participated in the deliberations of some who were ambivalent about taking on a new position and turning up the heat in their own lives. Here is some counsel on what to consider before you make the leap to manager.
01 Jul. 2015 | Comments (0)
Signs Your Team Is Too Strong for Its Own Good
We talk about building strong teams as though there’s no upper limit — stronger is always better. But it turns out, you can go too far. It’s possible for a team to be too strong. In fact, one of the primary drags on organizational performance is the natural consequence of managers paying too much — not too little — attention to the strength of their own team.
18 Jun. 2015 | Comments (0)
You Can Have Constructive Conflict Over Email
When email was novel 20 years ago, managers began asking us if it should be used for sensitive conversations, such as performance problems or salary negotiations. For years we said “no way.” But as work became more and more virtual, the question changed.
20 Feb. 2015 | Comments (0)
How to Disagree with Your Boss
While CEOs despair that “Nobody tells me the truth,” their staff simultaneously fret that “I can’t speak my mind to the boss.” The result is that information doesn’t flow up the chain of command, resulting in uninformed decisions and avoidable crises.
22 Oct. 2014 | Comments (0)
4 Ways Leaders Can Create a Candid Culture
When leaders want to create an open culture where people are willing to speak up and challenge one another, they often start by listening. This is a good instinct. But listening with your ears will only take you so far.
03 Sep. 2014 | Comments (0)
The Best Teams Hold Themselves Accountable
Want to create a high performance team? Want to limit the amount of time you spend settling squabbles between team members? Our research shows that on top performing teams peers immediately and respectfully confront one another when problems arise.
25 Feb. 2014 | Comments (0)
Research: We Should Speak Up About Ethical Violations More Often
Whistle-blowing reveals not just acute misdeeds, but chronic and longstanding patterns of misconduct. For example, Edward Snowden’s bombshell release of more than 200,000 documents revealed questionable government surveillance programs that existed for years.