• About the Author: Ulrik Juul Christensen

    Ulrik Juul Christensen is the executive chairman of Area9 Group and a former senior fellow for digital learning on the executive leadership team for McGraw-Hill Education.  …

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09 Oct. 2017 | Comments (0)
How to Teach Employees Skills They Don’t Know They Lack
After spending billions of dollars a year on corporate learning, U.S. companies probably assume that their employees have the knowledge and skills they need to carry out their jobs. The employees themselves probably think they’re prepared, too, having gone through these exercises. But according to data from industries including academia, health care, technology, manufacturing, retail, sports, and business services, people are actually “unconsciously incompetent” in a typical 20% to 40% of areas.