What does “going digital” mean in practical terms for a company? For a workforce? What are the most critical skills and capabilities needed to enable digital transformation?
Going digital—leveraging digital technologies to connect organizations, people, and processes—leads to changes in strategy that can reshape a company or disrupt an industry. In this report, we describe the skills a digital leader needs (think digital and business knowledge, start-up mentality) and examine the relative merits of positioning various functional heads as your company’s digital leader.