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Digital Transformation Center Publications


  1. Digital Transformation Center Newsletter - November 2018

    November 2018 | Newsletter

    Artificial Intelligence is the most effective method for engaging customers, fueling innovation, and accelerating personalized customer experiences

  2. 28 Truths about Customer Experience

    November 2018 | Conference KeyNotes

    Companies that offer the best customer experiences do so by building trust and connecting with people on an emotional level. Implement change management to get all employees to provide the same experience in the same way.

  3. 25 Truths about Data and the Workplace of the Future

    November 2018 | Conference KeyNotes

    Employee data collection benefits companies: it answers talent riddles and helps fine-tune human resources policies. But there are analytics pitfalls: bias in data, difficult ambiguities, and survey fatigue among employees.

  4. Five Ways Companies Use Signposts of Innovation

    November 2018 | Publication

    We spoke with leaders of member companies involved with innovation at a large US defense contractor and at specialty materials company Eastman Chemical Company to find out which aspects of the signposts they find most useful.

  5. What Companies Like Most about Using Signposts of Innovation

    November 2018 | Publication

    The Conference Board spoke with specialty materials company Eastman Chemical Company and a large US defense contractor that has also started working with the signposts to find out what they like best about the framework.

  6. Conference Board Economics Watch® United States View

    November 2018 | Economics Watch Reports

    Rising rates will slow the pace of growth in 2019.

  7. StraightTalk® Global Economic Outlook 2019: On Top of the World…Looking Over the Edge

    November 2018 | StraightTalk®

    The global economy has plateaued. Assuming no major disruptions, a gradual slowdown seems most likely. This report outlines seven short-term and seven medium-term trends to help businesses identify risks and opportunities.

  8. Global Economic Outlook 2019: Europe—Thriving in a Slow-growing Europe

    November 2018 | Key Business Issues

    The contribution of Europe to global growth will be small, with its expected output growth rate of 1.4 percent a year. However, the size of the EU market, efficient value chains, and the dynamism of some countries (with high levels of productivity and education) still present opportunities.

  9. Global Economic Outlook 2019: United States—The High-Flying Economy of 2018 Will Slow in 2019 and Beyond

    November 2018 | Key Business Issues

    The US economy enters 2019 strong, thanks to a rare combination of fiscal stimulus and high business and consumer confidence. However, growth is likely to slow during 2019. This report outlines the trends that will slow growth and identifies risks and opportunities for businesses.

  10. Global Economic Outlook 2019: Emerging Asia—Slower and Riskier, but Still Ahead of the Pack

    November 2018 | Key Business Issues

    Economic growth in emerging Asia will still look robust compared to other parts of the world. However, the region still faces risks; trade policy volatility, monetary policy tightening in the United States, high local debt burdens, rising energy prices, and declining local currency valuations will all have an impact.