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Digital Transformation Webcasts

Transforming Customer Experience in B2B

February 20, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York), 02:00 PM UTC [14:00] | Special Webcast

Join this webcast as our guest, Thilo Rüdt von Collenberg, Associate Partner at McKinsey, shares key learnings from the consulting firm's client work on what it takes to achieve significant improvements in B2B customer experience. CPE credit available

Global Leadership Forecast

February 12, 2019 10:00 AM ET [10:00] (New York), 03:00 PM UTC [15:00] | Global Leadership Forecast

Join this interactive webcast on the topic of Financial Impact of Leadership Quality, featuring Rebecca Ray from The Conference Board and Evan Sinar from DDI. 

Building an Agile Organization - Lessons from Mars

January 29, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York), 02:00 PM UTC [14:00] | Special Webcast

Join this webcast to gain insights from Mars on what it takes to build an agile environment. 

Disrupting Customer Experience Through People & Organization Strategy

January 17, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York), 02:00 PM UTC [14:00] | Special Webcast

Join our guest speaker, Fabiaan Van Vrekhem, Partner at Accord Group Belgium C.V.B.A., and author of Distruption@WORK, will tap into the roots of disruptive change. Offering a guide in recognizing disruption and its impacts on people and organizations in delivering a satisfying customer experience. 

Toggling! Enhancing Your Strategic Capabilities to Step-change Your Innovation Results

January 15, 2019 04:00 PM CET [16:00] (Brussels), 10:00 AM ET [10:00] (New York), 03:00 PM UTC [15:00] | Special Webcast

Join this webcast as our guest, Pam Henderson, PhD, founder and CEO of innovation strategy firm NewEdge, Inc.,  discusses five ways you can become more strategic in your thinking by becoming comfortable with toggling. 

Digital Business Models And Their Analysis

January 03, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York), 02:00 PM UTC [14:00] | Special Webcast

Join this webcast to find out about new digital business models, current best practices, and strategy lessons that can be learned from start-ups. 

Beyond the Hype: Real Workforce Trends in the Gig Economy

December 11, 2018 01:00 PM ET [13:00] (New York), 06:00 PM UTC [18:00] | Special Webcast

The hype about gig workersthat this segment of the workforce is growing rapidlyis out of line with hard data. We explore the real trends in gig work and online labor platforms and discuss how organizations are using gig workers to meet business demands. 

Global Leadership Forecast

December 11, 2018 10:00 AM ET [10:00] (New York), 03:00 PM UTC [15:00] | Global Leadership Forecast

Join this interactive webcast on the topic of Rethinking Leadership Potential: Making the Most of High-Potential Talent, featuring Rebecca Ray from the Conference Board and Evan Sinar from DDI. 

Customer-Centricity: Developing a Customer-Obsessed Culture

November 20, 2018 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York), 02:00 PM UTC [14:00] | Special Webcast

Join us for this webcast as guest speaker Stuart Crawford-Browne, a regular judge of the UK Customer Experience Awards, shares his insights on how developing a customer-obsessed culture can help achieve competitive advantage. 

Innovative Solutions for Values-Based Talent Development

November 15, 2018 02:00 PM ET [14:00] (New York), 07:00 PM UTC [19:00] | Special Webcast

Companies struggling to recruit and engage today’s workforce are becoming increasingly focused on value-based impact. Join us to learn about innovative methods for building leadership skills that increase employee engagement and operating excellence. 

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